SiteView Support
SiteView users can access valuable resources and dedicated support here. View our user guides, troubleshooting tips, and tools to enhance your experience and optimise your use of the platform.
Download SiteView
Access SiteView by downloading our app from the App Store or Google Play.
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Video Library
Our support videos are designed to help you get the most out of your SiteView experience, whether you're a beginner or a seasoned user. We hope these videos make your journey with SiteView smoother and more efficient.
You can also view our videos on YouTube here.
Key Resources
SiteView Download
Having trouble downloading our app? View our how-to guide below.
Intro to SiteViewMarketing Brochure
For more detailed information about SiteView, please refer to our brochure.
View BrochureTechnical Support
Visit our detailed Frequently Asked Questions (FAQs) page for technical support.
FAQsWhat Our Clients Say
SiteView is highly praised by clients for its user-friendly interface and seamless integration. Discover what our clients have to say about their experience.
Learn MoreFAQS
Where is the data stored?
The data is stored in an ISO27001 certified data-centre in Nuremburg, Germany. The entire eco-system runs on servers exclusively reserved to AES Hub and that are limited to communicate within a separate internal network.
How is the data backed-up?
The data is replicated automatically across 3 servers. There is a full back-up of the data once a week and twice daily incremental back-ups.
How is the data encrypted?
All data is encrypted using Advanced Encryption Standards (AES-256 in counter mode, authentication uses Poly1305-AES).
Are you ISO27001 certified?
AES do not hold ISO27001, however the data-centre that holds all the data is certified to ISO27001.
Who do I contact if there is a technical problem?
Please contact our support team on 01884 242050 or email: hubadmin@aessc.co.uk.
Contact
If you have any queries, feedback or enhancement suggestions please contact us at hubadmin@aessc.co.uk or complete the form below.
Quick links
Address
AES Sustainability Limited
4b Oaklands Court
Tiverton Way
Tiverton Business Park
Tiverton
Devon EX16 6TG
Contact
01884 242050
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